Privacy Policy

Introduction

Welcome to https://affordable-overland-4×4-repair-shops-in-brownsville-guide.rgv4x4shop.com (hereafter referred to as “Affordable Overland 4×4 Repair Shops in Brownsville Guide,” “we,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and products offered through these platforms. It is important for users to understand that this policy does not extend to third-party websites, applications, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This document outlines the practices we employ when:

You use our applications or services as an authorized user, granting us access to certain personal information.
You visit our website(s) linked to this Privacy Policy.
We communicate with you via email, phone, or text messages/SMS for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details related to your user account creation and management.
Payment Information: Credit card details, billing addresses, and payment transaction records.
Financial Information: Bank account information if you choose to link it for faster payments or transactions.
Purchase Information: Items bought from our services, order history, and associated details.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information collected automatically when you interact with our apps or website.
Location Data: Geographic coordinates and location data provided by your device if you choose to enable location services.
Feedback: Comments, reviews, and ratings you provide about our products or services.
Social Media Information: User profiles, preferences, and any data shared when interacting with our social media accounts.
Product Information: Details about the products you view, search for, or purchase on our website(s).

We gather this information through direct user input, server logs, browser cookies, and other automated tracking technologies. Additionally, third-party service providers may share personal data with us in accordance with their privacy practices and our agreed-upon terms.

Cookies

We use cookies to enhance your online experience and for analytical purposes:

Strictly Necessary Cookies: These ensure the basic functionalities of our website(s) and apps, such as enabling secure connections.
Preference Cookies: Customizing user preferences and settings to remember choices made on our platforms.
Analytics Cookies: Tracking user interactions and behavior to improve our services and products.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

The retention period for personal data varies depending on the type of information and the purpose for collection:

We retain account information, payment details, and purchase history for as long as your account is active or until you request its deletion.
Financial records and transaction logs are kept for legal and tax compliance purposes, typically 7 years or as required by applicable laws.
Location data and mobile device identifiers may be retained temporarily for analytics and improvement of our services, but not longer than necessary.
Once the purpose of data collection is fulfilled, we securely delete or anonymize your personal data from our systems.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Employing encryption protocols for secure data transmission and storage.
Utilizing secure third-party processing partners who adhere to strict privacy and security standards.
Regularly reviewing and updating our security practices to protect against potential threats.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or store personal data from minors, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your personal information in certain circumstances.
Restriction: Limiting our processing of your data for specific purposes.
Portability: Receiving a copy of your data in a structured, commonly used format.
Objection: Objecting to the processing of your data for direct marketing or similar purposes.
Non-Discrimination: The right to be free from discriminatory practices based on personal data.

To exercise any of these rights, please contact our privacy team using the information provided below. We will respond to your request within a reasonable timeframe and as required by applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and an updated version will be available for your review. We encourage you to periodically check back to stay informed about how we protect your personal data.

Contact Information

For any questions related to privacy, data requests, or if you wish to exercise your rights as described in this policy, please contact us:

Email: contact@affordable-overland-4×4-repair-shops-in-brownsville-guide.rgv4x4shop.com
Address: [Provide the physical address for written correspondence]

We value your trust in providing personal data to us, and we are committed to maintaining a transparent and secure environment for our users.